Credit/Collections Specialist
Job Description
Job description
A local supply & distribution company with a proud 75-year history of excellence is looking for experienced Credit & Collections Specialist to join our team.
We are dedicated to providing top-notch service to our community while fostering a progressive and employee-driven culture. We believe in the value of our team members and offer a family-friendly work environment that encourages growth and long-term career development.
IMMEDIATELY HIRING!
Job Title: Credit & Collections Specialist
Location: Seattle, WA
Pay: $25- $27/hr (DOE)
Schedule: Monday - Friday, 8 AM - 5 PM
Benefits Offered: Paid Weekly, Paid Training, Paid Sick Leave, Affordable Healthcare Plan, Simple IRA (401K), Additional benefits once hired by our client
Employment Type: Full-Time, Temp-to-hire
Position Summary:
**Position Summary:**
The Credit & Collections Specialist plays a crucial role in managing and optimizing the accounts receivable process, ensuring timely payment and resolution of delinquent accounts. This position involves proactively requesting and pursuing payments from account holders while maintaining excellent customer service through effective communication via phone, email, and in-person interactions. The specialist will be responsible for processing credit card and ACH payments through a third-party provider, releasing orders, and working collaboratively with customers and internal departments to address various accounts receivable issues, including short pays, deductions, and reconciliation challenges. Additionally, the role encompasses full-cycle job account setup in accordance with company guidelines, completion of lien waivers, and provision of credit references. The Credit & Collections Specialist will also serve as a backup for accounts receivable functions, including cash posting deposits, processing credit applications, and maintaining accurate records for new credit accounts.
Job Requirements
Required Knowledge, Skills, & Experience:
- At least 2 years of accounts receivable/credit experience is required
- High school Diploma/GED required; Associate degree or equivalent years of experience preferred
- Familiarity with standard accounting procedures
- Working knowledge of Microsoft Office Suite software
- Epicor P21 ERP experience is a plus
- Strong math skills and ability to reconcile accounts
- Analytical ability and a high level of attention to detail
- Effective organizational and prioritization skills
- Ability to multitask and shift priorities as necessary
- Ability to understand and follow established procedures
- Effective written and verbal communication skills; Excellent phone etiquette skills
- Ability to proactively identify issues and present options for solutions
- Ability to effectively work as a part of a team
- Enthusiastic and positive attitude
- Maintains calm demeanor throughout dynamic situations
- Maintains confidentiality
- Desire to grow and learn and be challenged
Additional Information
New Era Staffing & HR Solutions is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
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